100% Customer Satisfaction Guaranteed!
Returns accepted with no hassle, no questions and no worries, ensuring your full satisfaction with your purchase!
Check out our Poshmark Page Under Sabrinatreasure to see our 5 Star customer satisfaction rating! But shop here to get 10-15% off Poshmark prices, with the same great service.
Here at Treasures Company, returns are accepted for any reason (e.g., did not like the item, or simply changed your mind) within 14 days of receiving the item for a full refund. We aim to create Tiffany-like experiences for each customer. You will be satisfied with your purchase, guaranteed! We aim to create life-long customers who know when they come to us they will only get authentic pieces with excellent service. You will love your piece and come back for many more timeless authentic treasures over the years!
To cancel an order, contact us within 7 days of ordering the item and we will issue a full refund (minus just a 2.5% restocking/ cancellation fee) to the original payment method used.
The 2.5% restocking fee applies so that our online boutique is used for well-thought our purchases. We regret to inform that too many times buyers just purchase on whim, without full consideration, not even measuring their finger or wrist (please refer to our page on Sizing to ensure proper measurements) or taking into consideration the size of the bag prior to purchasing online. So this way, customers are prohibited from purchasing to impulsively, but can still return the item if they aren’t fully happy with their purchase. This restocking fee benefits both the buyer and our boutique from too many returns. So rest assured, unlike other online luxury boutiques, who only give store credit, or don’t allow returns at all, you will be fully satisfied with your purchase here at PrelovedTreasures, guaranteed!
To return, please contact us and ship the item back to us within 14 days of receiving the item for any reason if you decide to return it. When we receive the item back in its original sold condition, we will issue a full refund (minus cost for any free shipping paid, if any, and just a 2.5% restocking fee) within 5 days via the original payment method used. That's it! No hassle!
* Our 2.5% Restocking fee is waived in the event of valid proof that the item purchased is inauthentic from a trusted appraiser, authenticator (not just a friend), or the original designer’s boutique. We provide exceptional service and guarantee in writing that each piece is authentic. Therefore, if you can provide valid evidence otherwise, the restocking fee does not apply. However, we are happy to say all our customers are happy and this has never occurred because our standards are of the highest degree and we care about our standards, values and are here to earn lifelong customers, not just a one time purchase. So rest assured, you are buying only guaranteed authentic pieces that you can have for life!