Authentication & Buyer Protection
Note: with our team of authenticators and with our authentication processes, we have a 100% Pass rate on all authentication reviews, Top Seller and Top Rated Seller Awards with Poshmark, 100% Pass Rate on all Authentication reviews through Mercari’s new luxury service, and 5 Stars on all our sites (Poshmark, eBay and Mercari, and this one) with over 900+ transactions total! Many customers have taken their items for service at Cartier or CHANEL etc. and have come back to buy more authentic pieces! If you have any doubt in your mind about your items authenticity, we encourage you to take your piece to the manufacturers boutique for service. Our items are authentic and we back this with a written money back authenticity guarantee. We only sell authentic items and this is proven time and time again! So enjoy shopping only authenticated genuine designer items!
Our Authentication Process:
All our pieces are thoroughly reviewed for authenticity prior to being listed by our in-house experts, including an appraiser and a gemologist (if necessary) with a total combined experience of over 40 years of authentication, sales and repair services of high-end jewelry and handbags such as, Cartier, Van Cleef & Arpels, CHANEL, Louis Vuitton, Gucci, and more, and are known as experts in the field. Each piece is goes through a thorough review process, which includes, x-ray scanning, metal purity testing, Diamond analysis, measurement and weight comparisons, signature and serial number analysis, hallmark review, and much more. Our authentication reviews are so thoroughly completed, even the threading of the screws on the Cartier Love Bracelets are reviewed for authenticity standards.
Our Money BackAuthenticity Guarantee:
We guarantee in writing that each piece is genuine and not a knockoff, and if you have any doubts we encourage you to take the item to a trusted appraiser (not a friend) or to the designer’s boutique directly (e.g., Cartier) and have your piece serviced (cleaned or polished), and as part of the process they will review the item for authenticity, as they don’t service knockoffs. We do this all the time to double-check our standards and review processes for authentication, which are spot on. If for any reason an appraiser, or authenticator, or the designer themselves can verify they doubt the pieces authenticity, we will waive the restocking fee, refund you entirely, including shipping and tax paid (if any). This way you can rest assured you are getting a great value for your money and will come back and buy more original designer preloved items for life!
Each item will come with our store’s Money Back Authenticity Guarantee in writing for you in your package! So rest assured, you are buying authentic, every time!